Full Time Estate Manager in Miami, FL

We are seeking a highly motivated and seasoned Estate Manager to lead the estate team and oversee the management and operations for a private, high net worth family with international roots. This role requires exceptional service orientation, strong organizational skills, and acute attention to detail. As the Estate Manager, you will play a vital role in managing the day to day operations of the property and oversee a full-time staff of housekeepers, gardeners and groundskeepers. Candidates should think of this as an on-site role as it requires a 24/7 mentality and flexibility. While hybrid work will be a significant part of the week, the house manager will visit each property at least once per week to oversee inventory, projects, and organization.

Job duties will be primarily estate management and includes tasks like overseeing household projects and renovations, making appointments for the home and managing schedules of staff, tracking inventory, sourcing and supervising outside vendors, and updating household systems. In addition, there will be some personal assistant tasks like sorting mail and shipping packages, running errands, and other tasks as they arise.

Someone self-motivated, detail-oriented, proactive, efficient, and discreet will do best in the position. The ideal person for this role will be a go-getter, someone who is autonomous and reliable but who is open to taking feedback, learning, and gaining the trust of the principals. The candidate should be confident in their approach and work based on their prior experiences but also be open to feedback and criticism on the principal's preferences. You must have at least 5 years of similar experience in the home of HNW individuals - longevity in roles would be preferred as they are looking for someone to be with them long-term.

Responsibilities

• Managing vendor relationships, and overseeing their work as it relates to the needs of the home– upkeep, renovations, etc.

• Supervise daily housekeeping and maintenance staff to ensure that the facility is well-kept at all times and all practical equipment is running smoothly

• Managing utilities, creating estate manuals and ensuring principal receives competitive quotes on any repairs

• Acting as first point of contact in case of emergency (i.e alarm going off, pool leaking)

• Make sure that the interior of the house is clean and well-maintained at all times

• Maintaining inventory of all furnishings and equipment in the house, including ordering replacements when needed

• Ensure that day-to-day operations run smoothly when the family is in town and staying on property

Requirements and skills

• Self-motivated, detail-oriented, proactive, efficient, and discreet

• Proven work experience and relevant estate management expertise

• Proven ability to manage staff and oversee busy and large properties

• Familiar with HOA requirements

• Strong financial acumen and commercial awareness

• A strong communicator, understanding the principal’s likes and dislike

• Being responsible, efficient, discreet, and organized

• Relevant training and/or certifications as a House Manager

• The ideal person for this role will be a self-starter, someone who is autonomous and reliable but who is open to taking feedback, learning, and gaining the trust of the principals

• The candidate should be confident in their approach and work based on their prior experiences but also be open to feedback and criticism on the principal's preferences.

• You must have at least 5 years of similar experience in the home of HNW individuals - longevity in roles would be preferred as they are looking for someone to be with them long-term